A new boiler should be a quiet, reliable part of your home — not something you think about every winter. Our Gas Safe engineers help you pick the right boiler, fit it properly and leave everything clean and working, with warranties of up to 10 years and a clear price agreed before we start.
Most boilers give plenty of warning before they finally give up. If yours is more than ten years old, needs repairs every winter, or has started making odd noises, it may be nearing the end of its working life. Older units also tend to lose efficiency over time, so you end up paying more for the same warmth.
A few other signs are worth watching. If your radiators take an age to warm up, your pressure keeps dropping, or the boiler fires up and cuts out on its own, those are all hints that a replacement is on the horizon. A yellow rather than blue flame, or a faint smell of gas, means you should stop using the boiler and get a Gas Safe engineer out straight away.
Replacing a boiler before it fails outright is usually the less stressful option. You get to plan the work, choose the right unit without rushing, and avoid being caught out by a breakdown in the middle of a cold snap.
The right boiler depends on how your home is built, how many people live there and how much hot water you use at once. We fit all three main types and will talk you through which makes sense for your property before you commit to anything.
A combi (combination) boiler heats water on demand straight from the mains, so there's no need for a hot-water cylinder or a tank in the loft. They're compact, efficient and a good fit for flats and smaller homes where space is tight and only one bathroom is in regular use.
A system boiler works with a separate hot-water cylinder but keeps most other parts built in. It can supply several taps and showers at once without the pressure dropping, which makes it well suited to busy family homes with two or more bathrooms.
A conventional boiler, sometimes called a regular or heat-only boiler, uses both a hot-water cylinder and a cold-water tank in the loft. It's often the natural choice for older properties that already have this traditional layout and plenty of hot-water demand.
We like you to know exactly what to expect, so there are no surprises on the day. Every job is a little different, but the process generally follows the same steps.
There's no single price for a boiler, because every home is different. Rather than quote a figure that turns out to be wrong for your property, we prefer to explain what moves the price up or down so you know what you're paying for.
The main factors are the type and size of boiler you choose, the brand and the length of its warranty. Swapping like-for-like in the same spot is usually the most affordable option. Moving the boiler to a new location, converting from one type to another, or upgrading old pipework and controls all add to the work involved. A system flush or power flush, a new filter and smart controls can also form part of the job. We set all of this out clearly in your quote, so the price you're given is the price you pay.
A straightforward combi swap, where the new boiler goes in the same place as the old one, is usually finished in a single day. If we're changing the boiler type, moving it to a different room, or reworking the pipework and flue, the job can take two to three days. We'll confirm a realistic timescale in your quote and keep you updated as the work goes on, so you can plan around it.
A new boiler is a long-term investment, and the right warranty protects it. Depending on the make and model you choose, manufacturer warranties can run up to 10 years when the boiler is fitted by a Gas Safe registered engineer and serviced each year. We register your warranty for you and notify your installation under Building Regulations, then hand over the paperwork for your records.
Our own workmanship is guaranteed, and we're fully insured for your peace of mind. To keep your warranty valid and your boiler running at its best, an annual service is important — we're happy to look after that for you year after year, so your heating stays safe and efficient long after the installation is done.
If your boiler is fairly new and the fault is small, a repair usually makes sense. Once a boiler is past ten years old, breaking down often or no longer efficient, the repair bills can add up to more than a replacement would cost over time. We'll give you honest advice either way, with no pressure to buy a new boiler.
There's no single best brand for every home. We fit trusted, well-supported makes and match the model to your property, your hot-water needs and your budget. During your free survey we'll explain the options and recommend the one we'd fit in our own home.
Government schemes and grants for heating do exist, but eligibility changes over time and depends on your circumstances and property. It's worth checking the current national schemes to see whether you qualify. We're happy to talk through your options so you can budget sensibly for the work.
Less than most people expect. We protect your floors and work area, keep mess to a minimum and tidy up fully before we leave. You'll be without heating and hot water for part of the day while we work, but a straightforward swap is usually done within a single day.
Yes. Safe removal and responsible disposal of your old boiler is included as standard with every installation, so you don't need to arrange anything separately.
Yes. An annual service keeps your boiler safe and efficient and is usually required to keep the manufacturer warranty valid. We can carry out the service each year so your cover stays in place and small issues are caught early.
Tell us about your home and we'll give you a clear, fixed-price quote for your boiler installation in Newcastle — free and with no obligation.