Your privacy matters to us. This policy explains what information we collect and how we use and protect it.
Last updated: October 2026
Heating Engineer Newcastle ("we", "us", "our") is committed to protecting and respecting your privacy. This policy sets out how we handle any personal data you provide to us through this website.
We are a heating and boiler services business operating in Newcastle Upon Tyne. You can contact us by email at info@heatingengineernewcastle.co.uk.
When you complete a quote or enquiry form on our website, we may collect:
We use the information you provide solely to:
We will never sell, rent or trade your personal information to third parties for marketing purposes.
Our website forms are processed using Formspree, a third-party form delivery service, which forwards your submission to our business email. Your data is transmitted securely and used only to deliver your message to us.
We process your personal data on the basis of your consent (given when you submit a form) and our legitimate interest in responding to enquiries and providing our services.
We keep your personal data only for as long as necessary to respond to your enquiry and fulfil any resulting work, along with any period required to meet legal or accounting obligations.
Under UK data protection law you have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these rights, please contact us at info@heatingengineernewcastle.co.uk.
This website uses only essential functionality and does not use tracking or advertising cookies. Any third-party services used to deliver form submissions may set their own cookies in accordance with their privacy policies.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this privacy policy or how we handle your data, please email info@heatingengineernewcastle.co.uk.